We offer the following services:

Virus & Spyware Removal

Removal of viruses, spyware, and malware on the computer.

Security and Performance

Enable basic security functions, including antiphishing and pop-up blocking activation in Web Browser. Install antivirus and anti-spyware software with current definitions and application updates

Home Network Troubleshooting

Address home network connection issues, make changes and recommendations to address interference and drop offs, both wired and wireless.

Computer Tune-Up

Perform system updates and improve PC speed and performance, including: startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation

Computer Set-up

Physically set up one PC system, including the computer plus monitor, keyboard, mouse and speakers, Organize wires and cables

Email

Connect one existing and active email account to a computer. Must have all necessary passwords available.

Printer Help

Setup and configuration of your new printer -covers both local and network printers. Resolution of your printer issue to get it printing properly again.

Backups

Transfer data from your computer to a storage device or medium, such as network-attached storage, an internal or external hard drive or another computer

Software Install

Determine computer compatibility for, install/repair and configure 1 software title. Software NOT included.

Hardware Install

Install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner.

Technology Consultation

Review your current devices, Recommend integration options, upgrades and purchases. Apply the cost of the consultation to a discount on resulting service and product purchases

On Site-Training

Review of functionality like manipulating windows, connecting devices and common keyboard shortcuts. Overview of any suite software included with the OS Consultation Required.

Business specific application troubleshooting

Review of functionality and resolving of issues related to business specific applications (Applications specific to your business or other like businesses.)

Software/hardware issues

Troubleshoot and repair software/hardware issues to include providing a work around allowing for further research leading to the resolution of issues.

Hardware disposal

The removal and disposal of hardware in relation to computer equipment. (Monitors and printers require special disposal)

* Remote assistance can be used whenever possible to provide many of the services listed above. (Requires internet access)